Privacy Policy
Our Privacy Commitment to You
At KJ Caravan Repairs, we value your privacy. When you visit our website, get in touch with us, or use our services, we gather, utilise, keep, and safeguard your personal information as described in this privacy policy.
1. Information We Collect
We can get personal information from people in a number of ways, such as:
- When you fill out a form on our site
- When you call or email us or ask for a quote
- When you come to our workshop or hire us
- We may get the following kinds of information:
- Address, phone number, email address, and name
- Information about the vehicle, such as the manufacturer and model of the caravan or RV
- Insurance information (if it has to do with repair services for insurance)
- Details about payment or billing
- Data about how people use your website (via cookies or analytics software)
2. How We Use Your Information
The following are some possible uses for your information:
- To answer your questions or requests for quotes
- To provide our services to you and look after them
- To talk about services, appointments, or repairs
- To talk to insurance companies (with your permission)
- To make our website and customer service better
- To send critical news or updates (not spam for marketing)
3. Sharing of Personal Information
Your personal information is never traded, rented, or sold by us.
We might give your information to:
- Insurance companies for approved claims for repairs to insurance
- Our staff and contractors we trust to do the work
- When the law requires it, the government or the law can do it.
- All information is shared only with people who need to know it and is treated with care.
4. Data Security
We do what we can to keep your information safe from being used inappropriately, lost, accessed without permission, or shared. Only trained staff can get to our systems, which are safe.
But no way to send or store anything online is completely safe. We can’t promise complete safety, but we do everything we can to keep your information safe.
5. Cookies & Website Analytics
We may use cookies and analytics tools like Google Analytics on our website to gather information about how people use it. This helps us make the site run better and make it easier for everyone to use. Your browser lets you change cookie settings.
6. Accessing or Updating Your Information
You can see the personal information we have on you and ask us to fix it if it is wrong or out of current. Please get in touch with us using the information below to do this.
7. Contact Us
Please get in touch with us if you have any concerns about this Privacy Policy, want to see your information, or want to make a complaint.
We want to answer any questions about privacy in a reasonable amount of time.
8. Changes to This Policy
There may be times when this Privacy Policy is changed. This page will have a new “Last Updated” date if there are any changes. To stay up to date, we suggest that you check this page from time to time.